Task-based and Contextual Design
 |
 |
|
|
Joann Hackos and Janice Reddish. Two leaders in the field of user centered design share their experience and views of user and task analysis. This book has received good reviews from readers. |
Hugh Beyer and Karen Holtzblatt. The authors approach design through contextual inquiry. This approach enables the actual work being done to drive the design. |
|
|
||
|
Electronic Performance Support Systems |
||
 |
|
|
|
Gloria Gery. Here is the book that started the EPSS revolution and fueled the fire of the performance centered design movement. It is available via special order, so you may have to wait a couple of weeks for it to land on your door step, but it is well worth the wait. |
Lesley Brown. One of the few books available on EPSS. |
|
|
|
|
|